We’re on the hunt for a talented Insurance Client Services Manager who uses their knowledge and experience of the Insurance Industry to lead a team and build strong, trusted, and profitable client and customer relationships.

As a Client Services Manager you will be responsible for the day-to-day management of a team of Client Executives, Senior Client Executives and Development Executives.

So, what does the role of a Client Services Manager here involve?

• Ensuring the Client Executives undertake accurate processing of renewals and work within the confines of the company processes and procedures

• Responsible for management administration for the team (holidays, sickness, absence)

• Establish recruitment needs and take responsibility for the interviewing process and implementation of training procedures for new starters of all direct reports within the team

• Deal with performance issues for the team and conduct matters quickly and appropriately

• Responsible for the setting of personal training plans and carrying out appraisals for your direct reports

What experience does a Client Services Manager need?

It’s essential that you have extensive insurance broking experience as you will be offering technical guidance to your  team, and you will be getting involved with wider strategy for the region. You will have the ability to prioritise and organise own workload to ensure deadlines are adhered to. You need to have excellent relationships skills, have enthusiasm and be a problem solver.

It would be advantageous if you have some team leader or people management experience.

#AIB #LI-TM1 #LI-Hybrid IND01

Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.

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