We’re on the hunt for an Administration Assistant to join our friendly team in Winnersh. This is an office-based position to meet the needs of the business following continued growth and internal promotions. In this role you will be required to provide administrative support to the Account Executives and rest of the teams as required.

Duties

· To be a point of contact and service the needs of existing clients, handling a variety of enquiries including driver referrals, MID enquiries, the issuing of overseas documentation and basic claims advice.

· Provide assistance in credit control, liaising with clients for overdue debts and assist in the administration of our bordereaux arrangements

· To assist in the preparation of midterm and pre renewal reviews as well and the handling of insurance policies as required.

· To assist in the remarketing of risks and securing quotations from the available insurer markets.

· To maintain the compliant handling of all matters, adhering to the company compliance policy.

· To provide assistance in the handling of insurance policies as required.

· To protect the interests of client and insurer to achieve the best outcome

· Develop, maintain and cultivate a constructive and professional relationship with clients and insurers.

· To maintain the integrity and reputation of Sentinel to clients and insurers alike.

You’ll be dealing direct with corporate clients, invoicing policy renewals, setting up finance agreements and issuing policy documents.

You’ll need to be very organised and self-motivated with a good telephone manner and a real grasp for detail.

Candidate Requirements

· Competent in the use of Microsoft programmes including Excel and Word

· Must possess a professional telephone manner and have experience in communicating directly with customers, namely decision makers

· Knowledge of insurance industry Motor Fleet based insurances is desirable but not essential; an exposure to Self Drive Hire insurance is a benefit

· Ability to prioritise and manage workloads efficiently

· Candidate must possess a strong customer centric work ethic

· To be able to take ownership of situations and tasks, seeing matters through to completion

· An understanding of the importance to act in a compliant manner within current Regulatory guidelines

· A desire to grow and learn with the role, which is seen as a development step towards a career in insurance.

In return you will be welcomed and supported by our Everywhen family, with opportunities to earn your annual salary plus a role-based incentive plan and grow your career. You will also be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

• Holiday entitlement of 26 days plus bank holidays

• Opportunity to progress your career across the entire group

• Gain CII or ACII qualifications to boost your knowledge and career prospects

• Pensions scheme for when you feel it’s time to retire

• 24-hour support for physical and mental wellbeing

• 1 days paid volunteering day to give back to our communities

• The Spotlight Awards, where we shine a light on the brightest talent across our group

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Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. 

Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.

Click here here to see our standard benefits page