Do you have Customer Service or Administration experience? We’re on the hunt for a talented Customer Service Advisor to join our team in Cheltenham. You’ll work Monday to Friday, just 35 hours a week. No experience necessary as we will provide you with full training! Initially you will work from our office in Cheltenham, with convenient transport links, alongside our welcoming and supportive team. Once you’re feeling confident and your training is complete, this role will become hybrid if you wish, where you’ll have the option to work 3 days in the office and 2 days from home every week.

What does the role of a Customer Service Advisor here involve?

• Provide great customer service to our existing clients over the phone and via email.

• Have great attention to detail, skills to process administrative tasks, and the ability to learn quickly, plus a positive and can-do attitude is a must.

• Meeting and exceeding performance KPI’s and targets.

• You will need to enjoy working in a team, we work hard, help and support each other and we’re driven to achieve all our team goals and objectives. In return you will be welcomed and supported by Navigators and General, part of the Ardonagh family, an organisation that cares about you as a person and your wellbeing.

Some of the other benefits are:

• Holiday entitlement of 26 days plus bank holidays. Company funded membership for your CII/ACII qualification.

• Life Assurance, Insurance and Income Protection.

• Opportunity to progress your career across the entire Ardonagh family.

• Gain CII or ACII qualifications to boost your knowledge and career prospects.

• Pensions scheme for when you feel it’s time to retire.

• 24-hour support for physical and mental wellbeing.

• 1 days paid volunteering day to give back to our communities.

• The Spotlight Awards, where we shine a light on the brightest talent across our group.

So, what are you waiting for? Apply today and one of our team will be in touch.

#AIB #LI-NW1

Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. 

Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.

Click here here to see our standard benefits page