Regional Claims Manager

Are you someone who thrives in the Insurance Claims Industry? Is a successful career within a growing business full of opportunity what you’re looking for?
We’re on the hunt for an experienced Claims Manager with knowledge and experience of Claims to build strong and trusted client and customer relationships.
You will manage a team of approximately 10-15 staff within the region and ensure delivery of a proactive, efficient and effective claims service.
So, what does the role of a Claims Manager here involve?
This is an overview and not an exhaustive list of responsibilities.
- Ensure all required documentation in relation to claims is dealt with as a priority and despatched to insurers or their representatives without delay.
- Responsible for the management, and performance, of all team members, across multiple sites and deploying resources accordingly with the business needs for the Region.
- Produce Internal MI reports on a regular basis and submit said reports to the Head of Claims for your region to assist with performance monitoring, resource planning and operational strategy.
- Monitor team results and identify any resource issues, problems, trends and address any such problems with suitable solutions referring to the Head of Claims for your region if necessary
What are we looking for in our next Claims Manager?
- It’s essential that you have insurance claims experience within commercial lines (ideally 5 years+)
- Ability to read, understand & interpret policy wordings and explain cover to clients and colleagues alike.
- Confident to challenge insurers on the interpretation of their own policies and apply it to claims.
- Be a decisive leader, able to mediate when faced with conflict and able to motivate others and delegate duties where necessary.
In return you will be welcomed and supported by our Ardonagh family. You will also be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:
- Holiday entitlement of 26 days plus bank holidays
- Opportunity to progress your career across the entire Ardonagh family
- Gain professional CII or ACII qualifications to enhance your knowledge and career prospects
- Pension scheme for when you feel it’s time to retire
- 24-hour support for you and your families physical and mental wellbeing
- 1 day’s paid volunteering day to give back to our communities
- Ardonagh Community Trust (ACT) - Raising funds for charity with donation matching in your local community
- The Spotlight Awards, where we shine a light on the brightest talent across our group
So, what are you waiting for? Apply today and one of our team will be in touch.
#AIB
Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.
Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.
- Department
- General Insurance
- Role
- Claims
- Locations
- Winnersh
- Salary
- Competitive
- Job Reference
- 300198
Regional Claims Manager
Loading application form